Terms and Conditions

Availability

Places are subject to availability – this is regularly updated online and will show as ‘Call to Book’ or ‘Sold Out’ if there are changes to availability.

Booking Fees

If you would like to opt for our monthly payment option, a one-off £2 fee is applicable on all phone or online bookings.

Cancellation charges

  • Cancellations of Kings Camps can be made online via your account or by calling our Membership Team.
  • Within 14 days of booking, you can cancel your places with no charge (if camp starts within this time period, you must pay for the value of the service provided at the point of cancelling)
  • Cancellations are subject to a 30% fee, the remainder is refunded to you by the original payment method, alternatively a full credit can be given for use in the future (see Credit Notes below).
  • Cancellations made within 7 days prior to the start of camp can only be made by our Membership Team, please call 0114 2632160 to discuss your booking.

You can amend your dates prior to the start of camp free of charge (subject to availability – see Change your booking for more details)

Change your booking

We will change a booking like for like at any point (subject to availability). If your change incurs an additional fee – such as a different venue, this may incur a charge or refund/credit note. We will always advise you of the most cost effective way to amend your booking.

Childcare vouchers (inc. Government Tax Free scheme)

We accept childcare vouchers in England for full / part payment. Payment must be received by us four weeks prior to the start of camp. A deposit of £1 will be taken from a credit/debit card at the time of booking and the balance will be deferred to a specified date 4 weeks prior to the start of camp.

Any outstanding fees at the deadline date will be charged to the original payment card. Childcare Vouchers can be sent after the deadline date and reimbursed retrospectively.

Paying with Childcare Vouchers – Click here 

Children from overseas

We welcome families from outside the UK. For a child’s safety and welfare we ask they have an understanding of the English language.

Circumstances Beyond Our Control (Force Majeure)

We reserve the right to cancel any Kings Camps place, at any time, and with any notice period, in the event of circumstances beyond our control preventing us from operating camp as we planned. This clause applies to the cancellation of any and all Kings Camps booking made.

In the event of the cancellation of a Kings Camps booking due to a circumstances beyond our control, we reserve the right to review and amend our refund policy.

Competition- Annual Pass

  • Entry to the competition is via sign up to our mailing list (you can unsubscribe at anytime by emailing membership@kingscamps.org with the subject ‘competition’, or via the unsubscribe link on the email)
  • The annual pass prize is available on any 2024 dates at any Kings Camps venue. You will need to travel to the camp daily (find a list of our venues here)
  • The annual pass is for one child only, aged 5 – 17  (this cannot be shared across children)
  • The only limit to the number of weeks available on the annual pass is the number of weeks operated by Kings Camps between 20/2/24 – 1/11/2024
  • There is no monetary value to the annual pass
  • If the annual pass is not used by the winner for any 2024 dates, the annual pass is forfeited. This cannot be carried into future years.
  • If Kings Camps can no longer operate the camp, the prize will be carried forward to another venue or the following year wherever possible. No compensation will be provided
  • The winner will be notified via email within 7 days of the closing date (Sunday 10 March)
  • Entries to the competition close on Sunday 10 March
  • All standard booking terms and conditions apply
  • This competition is operated by Kings Camps and Kings Active Foundation

Credit Notes

When a credit note is awarded, this is valid for 12 months (unless otherwise specified). You can use the credit towards any dates/season that fall before it expires.

If you have credit on account from a previous year and you no longer wish to use that, our standard cancellation policy will apply. This will not apply in locations if Kings Camps is no longer running, where there has been a change of venue, if we no longer offer a programme for your child’s age or if you have moved and there is no Kings Camps local to you.

Discounts and offers

Our Early Booking discount is applied on all bookings made before the end of February. Group and multi-week discounts are also available. Discounts cannot be used in conjunction with one another. Please note discounts cannot be added to a booking retrospectively, other than within the first 14 days of booking.

Discounts and discount codes cannot be applied to any place which has been subsidised by Kings Camps or partners.

New venue discounts: the discount at new venues will only be offered for the first year that we’re running in that location. If a venue is new this will be specified on the venue page.

Summertime Saver: Refer a friend to Kings and they save 50% on their place for specified dates as per venue page / email. As a thank you from us, you’ll save 50% for any future season, but must be used before the end of summer 2025. The offer dates and venue are as specified on the venue page/ email. Places are available on a first come, first served basis. All standard booking terms and conditions apply. Bookings to be made over the phone. Your friend must quote your name at the time of booking.

Promotional offers: we will provide Ts and Cs via email for promotional offers.

Exclusions

We reserve the right to exclude or refuse any person at any time prior to and during the camp if, in our opinion, that person is incompatible with the general well being of the camp.

To give the very best experience, we have a number of policies in place regarding the safety and welfare of the children in our care.  View our policies >>>

Friends requests

We’re unable to guarantee friend requests as we must ensure we fulfil staff-child ratios. A request can be made prior to the start of camp for children of the same age.

On-Camp Policies

We ask for all families to read our on-camp policies and procedures. This enables parents and carers to understand our expectations and determine the suitability of Kings Camps for their child.  Click here to read our on-camp policies and procedures.

Single Payment

The whole cost of the camp is taken by credit or debit card when booking by phone or via our website.

Staged Payments

We offer monthly payments if you are booking well in advance of the start of camp. If you wish us to debit your card over a few monthly instalments rather than in one lump sum, you can chose this at the time of booking. There is an additional £2 booking fee for this service where available. All payments must be completed by the start of camp. An initial payment of 30% of the total amount is taken to secure the booking.

Waiting lists

If the camp you require is fully booked, you can be placed on a waiting list and in the event of any cancellations we’ll notify you. Places will be available on a first come first served basis.