Know your stuff
- Be fully trained, sign up for at least one Manager training date, a mid-season head office visit and at least one induction date
- Complete and pass all relevant online learning courses no later than 2 weeks prior to the first induction day in your region
- Get up to speed with programmes (which camp is running what) and venue specific information via the on the OnCamp Dashboard
- Read the Induction Day workbook and prepare accordingly
Know your people
- Two weeks prior to camp starting, contact all managers in your region (Site and Assistant), call, message or set up a ‘WhatsApp’ group conversation
- Check over the teams working on each camp (check core team and bank staff) on the staff details PDF report (download from the OnCamp dashboard)
- Check rotas for any staff availability limitations
- Check the online learning report (contracted staff grades) and remind staff of the requirement to be fully knowledgeable and trained
Prepare your region
- Check all Site and Assistant Managers have access to the OnCamp dashboard (that their logins work etc.)
- Attend and co-lead Induction Day(s)
- Communicate site specific issues (and solutions!) with Managers prior to camp
- Check online child registers to ensure there are enough staff to meet required ratios (registers available to download via the OnCamp dashboard)
- Hold levels of stock and staff uniforms to replenish camps as necessary
Lead your region to greatness!
- Be available – you are the first point of contact for Managers in your region and may need to step into a Site Manager position if required
- Be a first point of contact for managers in your region, troubleshooting, dealing with recruitment problems, responding to incidents and providing advice
- Deal with issues – promptly deal with accidents or incidents, follow the right processes, you are the responsible person for child protection in your region
- Get involved – help Managers to rota correctly, ensuring there are first aid and Key Stage One qualified individuals on site at all times
- Connect with Heather Holdcroft, Recruitment Manager for any additional staff required
- Maintain the highest standards – all staff in full uniform, you must carry and keep record of additional uniform stock
- Do the paperwork – all incidents and complaints logged on the OnCamp Dashboard no later than the end of each day
- Carry out weekly quantitative camp audits, complete Manager evaluations at each visit, highlight areas for improvement and upload to the OnCamp Dashboard by Friday of each week
- Monitor staff development and reward greatness on each camp, report back rising stars and coaching award nominations, email the names of any outstanding Red Tops who have excelled to contractingteam@kingscamps.org at the end of the week
- Submit timesheets and expenses on time
Finish well & ensure you and the Red Tops get paid
- Ensure all camps are closed effectively with a mind to venue relations, stocktake and equipment packing, venue left tidy and signed-off by venue representative
- Stock-check, pack equipment, unused stock ready for collection
- Audits and evaluations uploaded to the OnCamp Dashboard
- Timesheets emailed to contractingteam@kingscamps.org by 12 noon Saturday
- Your timesheets and expenses claim forms emailed to Heather Holdcroft post camp
- End of season review written up on the OnCamp Dashboard
What we at HQ communicate to Managers in your region
- We’ve an essential information for Managers guide, available here
- Induction day dates and times
- Online Learning requirements and follow up
- Staff rotas, emailed weekly with camp requirements
- Red Tops page on Facebook – the place for sharing great ideas and knowing who’s who
- The new OnCamp Dashboard access – for Manager reports and information
- Central Manager / Regional Manager ‘WhatsApp’ groups – for whole team communication